What to Know Before Your Appointment

Cancellations

Your appointments are important and reserved especially for you. We kindly request a minimum of 48 hours’ notice to cancel or reschedule. This allows us to offer the time to others on the waitlist. If you cancel with less than 48 hours’ notice or do not show up, you will be expected to pay the full session fee.

Cold, Flu, or Active Illness

If you arrive with cold, flu, or virus symptoms and it is determined that bodywork is contraindicated, you will still be responsible for the full session fee.
If you're unsure whether to keep your appointment, please call Karen in advance to determine the best course of action.

Winter Weather

During winter months, please monitor the weather forecast and make decisions about your appointment at least 24 hours before a predicted storm.
Same-day cancellations or missed appointments due to weather will still be subject to the full session fee.

Modified or Shortened Sessions

If it is determined that your session must be modified or shortened upon arrival, you will still be charged for the full length of the originally scheduled session.

Questions or Concerns

If you have questions about how you're feeling after a session or want to check in before your next visit, please reach out.
Karen is available Monday–Friday, 8:00 AM–6:00 PM at 303-523-0773, or anytime by email at karenurwinlmt@gmail.com.

Manual Lymphatic Drainage and Visceral Manipulation sessions are most effective when scheduled once a week for three consecutive weeks. This approach supports the body’s natural detoxification processes, promotes rejuvenation, and stimulates the immune system. Though gentle, the effects of this work can be deeply transformative.

Appointment Reminder & Cancellation

You will receive a reminder via text or email 48 hours before your appointment.
Cancellations or changes must be made at least 48 hours in advance to avoid being charged the full session fee.

Location & Communication 

Karen works from her home in the Park Hill neighborhood of Denver.
She is available for phone calls Monday–Friday, 8:00 AM–6:00 PM.
Outside of these hours, please email: karenurwinlmt@gmail.com

Arriving Late

If you arrive early, please wait until your scheduled appointment time before entering.
If you’re running late, text Karen at 303-523-0773 with your estimated arrival time.

Illness

If you are experiencing cold, flu, or other contagious symptoms, please cancel your appointment as soon as symptoms begin.
If recovering, wait until you are at least 90% better before coming in. This helps maintain a safe, healthy environment for all clients.